![]() You can enhance the user experience by adding other Cisco Webex services. The entire solution operates as a cloud service. The media clusters provide the back-to-back connectivity between the participant connected through Webex and the rest of the conference hosted on Microsoft Teams. The IVR gathers meeting details if needed, and the Microsoft Teams’ Media CVI bot in the Cisco Webex media cluster makes the connection to the Microsoft Teams meeting infrastructure. Cisco Webex services answer the calls and assign them to geographically relevant media clusters running in Microsoft Azure. With this architecture, video devices place calls to specific SIP URIs hosted by Cisco Webex. Cisco Webex media clusters located around the world provide transcoding, protocol translations, and the Teams Bot roles. The common Cisco Webex services provide administration, calling infrastructure, interactive voice response systems, and lobbies. The CVI partner capabilities in the Cisco Webex cloud are available anywhere callers can make business-to-business calls to the public Internet. Figure 1: Solution ArchitectureĬisco Webex Video Interoperability for Microsoft Teams is a Microsoft Qualified third-party Cloud Video Interop solution built on the Cisco Webex cloud platform. ![]() The Microsoft Cloud Video Interop (CVI) program enables partners like Cisco to deliver services that join telepresence devices to Microsoft Teams meetings. ![]()
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